Diane's Dolls | Contact Us
How to order from Dianes Dolls and Bears
Simply click on the 'Buy Now' button below the item you wish to buy and select your country from the drop down list.of options. This will give you the full total including shipping (if applicable). Next step takes you to paypal where you can pay securely with your credit/debit card. Don't worry, you don't need a paypal account to do this, it will simply take you through the steps to securely pay for your item. Orders are usually shipped the same or following working day after payment is received and you will be notified via email of despatch day.
Payment can also be made in Cash (GBP only please), UK Cheque (made out to Dianes Dolls) and Postal Order but please speak to Diane before sending payment so the item can be reserved for you. Once payment has been received and cleared your item will be posted the next available working day.
Address to send payment: Diane McGinley, Dianes Dolls, Spring Cottage, 433 Foxhill Road, Foxhill, Sheffield S6 1BL.
Diane can be contacted by either filling out the form above, by emailing firstname.lastname@example.org or telephone 07786264008
Diane is always happy to discuss any of the dolls and bears available for sale on this site, should you have any questions at all, please contact her.
Identification and Valuation
Unfortunately Diane does not offer an identification or valuation service of your own dolls / bears and recommends you contact your local auction house who may offer this kind of service.
A layaway service is available on dolls and bears over the value of £100 unless stated otherwise in the description. A 50% non-refundable deposit of the total cost (including postage if applicable) is required to secure the doll or bear. The remainder of the balance can then be paid over period of up to eight weeks. Your doll or bear will not be posted until it has been paid for in full. In the event of layaway default by buyer, payments received to date excluding deposit will be returned and doll/bear will be put back up for sale. Layaways are non transferable.
Buy with confidence
All dolls and bears on the Diane's Dolls website are as seen and as described. Hard plastic dolls are extensively checked for HPD/related odours. Damage/excess wear or repair work will be clearly pointed out in the description. Please remember.. the old dolls and bears on this website were once a child's toy so don't hesitate to ask if there's anything especially important to you.
Dolls/bears can be returned for exchange/credit within 7 days as long as they arrive back in exact condition as they were sent to you. Returned dolls/bears will be credited excluding all postage costs incurred by Dianes Dolls even if items were originally sent to you as postage free promotion. Goods are returned at sender's own risk so please ensure you use recorded/insured postage services for peace of mind. In all cases please give notice of your return prior to sending.
Antique/Vintage/Collectable Dolls & Bears
Please note the dolls and bears sold on the Dianes Dolls website are antique/vintage collectables and are sold as such. They are not suitable for children to play with.